General Information

 

We strive to ship your order within 24 hours of receipt. Our service is next working day delivery with UPS. All orders received before 2pm on a normal working day should be dispatched within 24 hours. Orders can take more than 2/3 days to be delivered if the item is not available in our warehouse but we aim to deliver an item ordered before 2pm within 2 days.

Our warehouse is closed Sundays and Bank holidays

Tracking is available and a signature required on delivery. Please note UPS will deliver to the address provided and it is up to the customer to ensure that it is a secure address. Please ensure you provide a phone number you can be contacted on in case of there being nobody to sign for the package as the driver will then contact you to arrange alternative delivery. Orders can take more than 2/3 days to be delivered if the item is not available in our warehouse but we aim to deliver an item ordered before 2pm within 2 days.

Delivery from https://diesel.ie can only be made to addresses in Ireland.

During certain busy periods such as Black Friday, Sale and specific promotions, your delivery may take a little longer to reach you.

Please note that it is up to the purchaser to track their order (An email is sent with every order when shipped with tracking details). If you have an issue with your delivery you can contact UPS . Please quote your tracking number.

**Delivery date posted on the website is approximate and is not guaranteed**

Please note due to  Covid-19 restrictions signatures will not be required during delivery. Please make sure you provide a secure delivery address.


**Free shipping is available on all orders over €15

Our standard delivery cost is €4.50**. Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected. Orders over the value of €15 will be delivered for free.