Right of Withdrawal
General Return Conditions
We are confident that you will be happy with your purchase(s). However in the event that you are not completely satisfied with your order we will be happy to offer you a full refund for the value of the product. In order to do so the item(s) must be in new, unworn condition with all packaging and garment tags still attached.
We advise that all customers check items thoroughly on receipt of goods, prior to removing and disposing of labels and original packaging.
You must request a return within 14 days of receiving the item(s)
Returns received in worn condition will not be refunded, and may be subject to a 50% restocking fee on the price of the item(s) or may be directly returned to the purchaser.
All correctly returned items will only be credited to the account from which the original purchase was made, less any taxes or import duties incurred in delivery.
If you are exchanging an item for the same item in a different size, pattern or colour you are responsible for the cost of shipping the item to us, but the re-shipment cost of the exchange order is free.
Returning Goods Bought as Special Offers
If you return a single item bought as part of a multi-buy discount offer (for example 'buy 2 for you will be refunded the full price of that item less refunded the full price of that item less If you return all items purchased with the multi-buy discount you will be refunded with the full multi-buy value.
For combination purchases ("buy one, get one free" or "get the lowest priced item free"), you must return any free items or vouchers back for us to process a refund.